Customer Appreciation Day in Vanadzor: IDBank
Customer Appreciation Day, one of IDBank’s valued traditions, recently took place at the Vanadzor branch. The Bank always aims to be close to its customers, delighting them with pleasant surprises and bringing positive emotions to their day.
Seda Avagyan, Head of Customer Experience Management Unit at IDBank, highlighted the importance of such initiatives in the Bank-customer relationship.
“It is incredibly important for us to be close to our customers, both digitally and physically. Even as we expand our digital services, we still highly value face-to-face communication, aiming to provide every customer with a personalized approach throughout the service process. Thank you for choosing us,’’ noted Seda Avagyan.
Customers visiting the branch for their regular banking transactions were welcomed with a lucky wheel, offering the chance to win idcoins (1 idcoin = AMD 1), sweet treats, and a festive atmosphere that added a special touch to their visit.
According to Ashot Khojayan, Manager of Vanadzor branch, Customer Appreciation Day highlights the strong bond between the Bank and its customers.
“Every day we serve the residents of Vanadzor and surrounding communities with dedication and a high sense of responsibility. Customer Appreciation Day is a wonderful opportunity to thank them for their trust with some pleasant surprises. Our customers’ satisfaction and positive feedback are a reflection of our team’s hard work,’’ said Ashot Khojayan.
IDBank assures that surprises for the Bank's other branches are still ahead.
THE BANK IS SUPERVISED BY THE CENTRAL BANK OF RA
